Privacy Policy

Last updated: 28-APR-25

At Feline Grove, we believe privacy should be as intentional as your decor—and as transparent as our ingredients. This privacy policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.felinegrove.com (the “Site”) or opt in to receive email and SMS messages from us.

What We Collect

When you engage with us, we may collect:

Name
Email address
Phone number (if you opt in for SMS)
Shipping and billing addresses
Order history and preferences
Device data, browser info, and on-site interactions
Cart behavior, including abandoned cart activity

How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer service
Send order confirmations, updates, and receipts
Tailor product suggestions and offers
Communicate with you via email and/or SMS (if you opted in)

If you've opted in to receive SMS messages:

We may send you shipping updates, restock alerts, exclusive offers, and reminders about items left in your cart.
You can unsubscribe at any time by replying STOP.

Cart Tracking and Cookies

Feline Grove uses cookies and tracking technologies to improve your experience and support features like:

Remembering what's in your cart
Recognizing when a cart has been abandoned
Sending cart reminders via SMS, if you’ve opted in
Monitoring website performance and optimizing content

You may manage or disable cookies through your browser settings at any time.

Data Sharing & Selling

Let’s be honest: we’re a business, and that means using data to keep the lights on, grow our community, and keep our catnip fresh. We may share or sell collected data (such as order history, browsing behavior, and device identifiers) with non-affiliated third parties for marketing and analytics purposes.

However, SMS opt-in data and consent will never be shared or sold to third parties. This information is used solely for sending you SMS communications as described above.

Our partners (such as Shopify, Klaviyo, and payment processors) only use your data to perform services we’ve hired them for—nothing more.

Your Rights & Choices

You may at any time:

Unsubscribe from emails or texts
Request to view, update, or delete your personal data
Opt out of marketing and personalized offers
Control cookies through your browser

To make a request, email us at connect@felinegrove.com.

Updates

We may revise this privacy policy to reflect new laws, features, or business realities. Please check back for the latest version.

Contact Us

Questions? Reach us at:
privacy@felinegrove.com
Feline Grove
3249 Hennepin Ave, Ste 216, Minneapolis, MN 55408